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NOVACO Vancouver’s Property Emergency Restoration

Based in Vancouver, BC, Novaco Restoration provides fast, professional restoration services for homes and businesses.
From emergency water damage restoration to mold remediation, fire & smoke damage repair, and weather damage restoration, our certified team has you covered 24/7.

Top rated restoration company in Vancouver with excellent Google customer reviews
IICRC certified mold remediation and restoration company in Vancouver
Proudly Canadian owned and operated restoration company serving Vancouver and the Lower Mainland
Licensed and insured mold remediation and restoration contractor in Vancouver
Technician Available

Full-Service Residential & Commercial Property Emergency Restoration

Novaco Restoration is Vancouver’s go-to team for homes and businesses in need of fast, full-service cleanup and repairs. Whether you’ve got water, fire, mold or storm damage, our IICRC-certified experts are on call 24/7 to restore your property and handle insurance claims. Call us for a free estimate and peace of mind.

ABOUT NOVACO

Restoration Built Around Response, Control & Recovery

Novaco Restoration & Construction is a Greater Vancouver restoration company supporting homeowners, strata properties, property managers, and commercial spaces when damage needs immediate attention. Our team combines emergency mitigation, remediation, documentation, and repair so the project can move from the first response through final restoration with one accountable team.

24/7 Emergency Response

Fast coordination when water, fire, smoke, sewage, or other property damage cannot wait.

IICRC-Trained Team

Restoration work guided by industry-standard mitigation, drying, remediation, and cleaning practices.

Licensed & Insured

Professional service for residential, strata, and commercial properties across the Lower Mainland.

One Team to Completion

Emergency work, cleanup, drying, reconstruction, finishing, and move-back coordination.

ONE CALL. ONE TEAM.

Taking the Stress Out of Property Restoration

Property damage creates enough disruption. The restoration process should not add to it. Novaco keeps the work organized from emergency response through reconstruction, with clear communication and one coordinated scope.

Emergency Response

Assess the loss, control the source where possible, protect the affected area, and establish the immediate mitigation plan.

Mitigation & Remediation

Water extraction, structural drying, demolition where required, HEPA filtration, cleaning, sanitization, and remediation.

Documentation & Coordination

Photos, moisture readings, project notes, estimates, and clear communication for owners, strata, and insurance review.

Repairs & Reconstruction

Drywall, paint, flooring, framing, finishes, and the repair work required to bring the property back to normal.

THE NOVACO RESPONSE PLAN

From Emergency Call to Back to Normal

A clear process keeps urgent restoration work moving. We assess first, stabilize the loss, dry and remediate affected materials, document progress, and complete the repairs needed to restore the property.

01

Respond

Confirm the emergency, property access, immediate hazards, and the affected areas.

02

Stabilize

Control further damage, extract water or isolate affected zones, and protect contents where required.

03

Dry & Remediate

Use professional equipment, monitored drying, cleaning, filtration, and selective removal as needed.

04

Document

Track conditions, progress, photos, moisture readings, and the repair scope.

05

Restore

Complete repairs and finishing so the property can return to normal use.

CUSTOMER EXPERIENCE

Trusted by Property Owners Across Greater Vancouver

Real feedback from customers who trusted Novaco with emergency restoration, remediation, repairs, and property recovery.

WHO WE SERVE

Built for the Properties We Restore Every Day

Homes & Townhomes

Emergency restoration, drying, mold remediation, smoke cleanup, repairs, and content handling for occupied homes.

Condos & Strata

Multi-unit losses, common-area damage, suite coordination, documentation, containment, and restoration.

Commercial Properties

Restoration planning for offices, retail spaces, warehouses, tenant improvements, and active business environments.

Property Managers

Responsive site attendance, clear scopes, documentation, scheduling, and coordinated restoration for managed properties.

RESTORATION EXPERIENCE

Real Losses. Practical Solutions. Complete Recovery.

Every loss is different. Our approach changes with the source, building type, contamination level, access, materials, and the way the property needs to stay operational during restoration.

WATER LOSS

Multi-Unit Water Damage

Moisture mapping across affected suites and common areas, controlled drying, selective removal, documentation, and coordinated repair.

MOLD & MOISTURE

Remediation & Controlled Removal

Containment, HEPA filtration, removal of affected materials when required, detailed cleaning, drying, and repair planning.

FIRE & SMOKE

Smoke, Soot & Interior Recovery

HEPA cleaning, surface treatment, odour control, contents coordination, sealing, repainting, and restoration of affected finishes.

GREATER VANCOUVER & FRASER VALLEY

Local Response Across the Lower Mainland

Novaco serves residential, strata, and commercial properties throughout Greater Vancouver and the Fraser Valley. When the job is urgent, local coordination matters.

Vancouver
Greater Vancouver
West Vancouver
Burnaby
Brentwood
Richmond
Surrey
Coquitlam
Port Moody
New Westminster
Langley
Horseshoe Bay
FREQUENTLY ASKED QUESTIONS

What Property Owners Usually Ask First

What should I do first after water damage or another property emergency?

If it is safe, stop the source, keep people away from electrical or contaminated areas, move valuables from the wet zone, and photograph visible damage. A restoration assessment should follow so hidden moisture in walls, floors, ceilings, or lower levels can be identified.

Yes. Novaco responds to urgent water-damage losses throughout Greater Vancouver, including plumbing leaks, overflows, flooding, and other sudden water events. The first step is to assess the loss and determine what extraction, drying, or material removal is required.

Yes. Water can travel through floor assemblies, ceilings, wall cavities, and service penetrations before appearing below. Moisture testing helps determine how far the water moved and whether drying or selective opening is required on more than one level.

Yes. We work in condos and strata properties where a loss may affect one or several suites, common areas, ceilings, or wall assemblies. We can coordinate mitigation, drying, documentation, and repairs with owners, strata representatives, and property managers.

We use professional moisture-detection tools to test materials such as drywall, wood, flooring, ceilings, and other assemblies. The goal is to identify moisture that has travelled beyond the visible stain or wet surface.

Drying time varies with the amount of water, materials affected, airflow, temperature, humidity, and how deeply moisture has penetrated. Many projects require several days of controlled drying, with readings taken during the process to confirm progress.

Yes. Rainwater can enter through roofing, exterior walls, windows, drainage-related areas, or other building-envelope openings. Once the source is addressed, restoration focuses on locating interior moisture, drying affected materials, and repairing damage.

Yes. We provide extraction, moisture assessment, drying, cleanup, and repair for basements and lower levels. The required scope depends on where the water came from, whether contamination is present, and which materials were affected.

No. Some drywall and other materials can be dried when conditions allow, while saturated, deteriorated, contaminated, or inaccessible materials may need removal. We base the decision on moisture readings, material condition, and the type of water loss.

Yes. Moisture left inside drywall, wood, insulation, flooring, or concealed cavities can create conditions that support mold growth. Proper moisture detection and drying are especially important when the leak was not discovered immediately.

Yes. Sewage and contaminated-water losses require additional precautions. Depending on the conditions, work may include isolation, removal of contaminated materials, cleaning, sanitization, drying, and restoration.

Yes. We can document affected areas, moisture conditions, drying equipment, and work completed. Insurance coverage is determined by the policy and insurer, but clear project documentation provides a useful record of the mitigation and restoration work.

Depending on the loss, equipment may include water extractors, commercial air movers, dehumidifiers, air-filtration units, and professional moisture meters. Equipment selection and placement are based on the affected materials and drying conditions.

Yes. We work in offices, retail spaces, strata common areas, and other commercial properties. Services can include extraction, structural drying, monitoring, cleanup, documentation, and repairs.

Yes. After the affected structure is dry, Novaco can repair or replace drywall, insulation, flooring, trim, paint, and other finishes required to return the damaged area to its pre-loss condition.

Property Damage Doesn’t Wait. Neither Should You.

Call Novaco for emergency restoration support anywhere across Greater Vancouver and the Fraser Valley.