Content Management & Restoration
Services in Vancouver
When your Vancouver home or business suffers water, fire, mold or storm damage, every minute counts and so does every possession. Novaco Restoration’s Content Management & Restoration service ensures that your furniture, electronics, artwork and personal items are carefully packed out, cleaned, stored and returned exactly as they were. Our local team handles every step, so you can focus on rebuilding your life and property.
We’ve Completed Over:
Restorations for people just like you
Get your home or business clean, dry, and restored with total peace of mind with Novaco Restoration.
- 24/7 Fast Response
- Certified Technicians
- End-to-End Service
- Licensed & Insured
Comprehensive Pack-Out & Pack-Back
Our IICRC-trained technicians remove all non-structural contents from the damage zone, using:
- Protective covers, padded crates and specialty boxes
- Careful handling protocols to prevent chipping, scratching or moisture exposure
- Strict labelling and location tagging for each item
After restoration or renovation work is complete, we reverse the process—unpacking, unwrapping and returning every item to its original spot in your Vancouver property.
Detailed Inventory & Documentation
Insurance claims depend on thorough records. We provide:
- High-resolution photographs of every item
- Unique ID tags and barcode tracking
- Digital inventory lists you can access online
- Condition reports noting pre- and post-restoration status
Secure Climate-Controlled Storage
Our Vancouver warehouse features:
- 24/7 video surveillance and on-site security
- Temperature and humidity control to protect wood, leather and electronics
- Fire suppression systems and smoke detection
- Easy access for scheduled pack-back or additional retrievals
Safe Cleaning & Decontamination
Before storage, we clean and deodorize contents to remove soot, mold spores, smoke residue and other contaminants:
- Dry-cleaning for textiles and upholstery
- Ultrasonic and ozone treatment for electronics and small valuables
- EPA-approved antimicrobial sprays and fogging
- Packing in clean, breathable materials to lock out odors and moisture
Seamless Coordination with Restoration Teams
We work side by side with our restoration and renovation teams as well as any contractor you choose to ensure a smooth, coordinated process. Our approach includes:
- Providing live inventory and status updates so you always know where each item is and what stage it is in
- Aligning our pack-back schedule with your construction timeline to prevent delays and keep the project moving forward
- Assigning an on-site content coordinator who manages all logistics, communicates with every team member, and handles unexpected changes
- Adjusting plans instantly based on daily project updates to make sure nothing falls through the cracks
- Conducting pre-pack-in walkthroughs with your contractor to confirm placement priorities and special handling instructions
Content Management for Water Damage Restoration in Vancouver
When water enters your home or business, your furniture, electronics and personal items face serious risk of staining, swelling or mold growth. Our content management service works hand in hand with water damage restoration to protect and preserve your belongings throughout the entire process.
- We remove all affected items from the water damage zone and tag them for easy tracking
- Each piece is photographed and logged before pack out to support your insurance claim
- Water sensitive contents are cleaned and dried using industry approved methods
- All items are stored in our climate controlled Vancouver facility until structural drying is complete
- We coordinate with our water damage team so pack back happens only after your property is fully dry
- Final pack back returns each item exactly where it belongs, ready to use and free of moisture damage
Benefits of Professional Content Management & Restoration
- Peace of Mind – Know your valuables are insured and handled by experts
- Speed – Clearing space quickly lets restoration begin without delay
- Insurance Support – Detailed records boost claim approvals
- Protection – Prevent secondary damage from soot, mold or dust
- Convenience – Single-source coordination for both content and property restoration
FAQ
How soon can you begin pack-out?
We offer 24/7 emergency service in Vancouver. Most pack-outs start within 2 hours of your call to 604-400-4800.
Can I retrieve items during storage?
Yes. Simply contact us to schedule a quick access appointment at our climate-controlled facility.
Is content management covered by insurance?
Often pack-out and storage costs are covered under property damage claims. We provide all documentation and direct insurer coordination.
