Water Damage Restoration
in Vancouver
When water invades your home or business, you need a team you can trust to act quickly and restore your property to its pre-loss condition. Novaco Restoration delivers professional water damage repair services throughout Vancouver and the Lower Mainland. Our certified technicians use industry-leading equipment and proven techniques to remove standing water, dry affected areas and prevent mold growth day or night.
We’ve Completed Over:
Restorations for people just like you
Get your home or business clean, dry, and restored with total peace of mind with Novaco Restoration.
- 24/7 Fast Response
- Certified Technicians
- End-to-End Service
- Licensed & Insured
What to Do
- Shut off the main water supply (if the leak is from plumbing)
- Turn off electricity to affected areas at the breaker panel
- Call Novaco Restoration immediately at 604 400 4800
- Move small furniture and valuables to a dry area, if safe to do so
- Take photos or video of visible damage for your records and insurance
- Open windows and doors to improve air circulation—weather permitting
- Keep family and pets away from heavily affected zones until pros arrive
What Not to Do
- Avoid using a regular household vacuum or shop-vac to suck up standing water
- Do not turn on ceiling fixtures or electrical outlets in wet areas
- Never leave wet materials in place—delaying makes mold more likely
- Don’t try to remove carpet or drywall yourself without proper safety gear
- Resist the urge to run your HVAC system until a pro confirms the air is safe
Why Choose Novaco Restoration?
- Rapid response – We’re on call 24 / 7 and can be at your door in under 60 minutes
- Advanced equipment – High-power pumps, industrial dehumidifiers and thermal imaging
- Certified experts – IICRC-trained technicians with years of hands-on experience
- Insurance support – We coordinate directly with your insurer to simplify claims
- Local knowledge – Serving Vancouver, Burnaby, Richmond, North Shore and all Lower Mainland
Our Water Damage Restoration Process
Every water loss situation is unique, but our process always follows three key phases to ensure a complete recovery:
- Inspection and Assessment We perform a detailed damage evaluation, including moisture mapping and damage classification, then provide a clear scope of work and cost estimate.
- Water Removal and Drying Using truck-mounted pumps and commercial-grade dehumidifiers, we extract water and dry structural elements. We monitor moisture levels daily to confirm progress.
- Cleaning, Sanitizing and Restoration Affected materials are cleaned, disinfected and deodorized. We repair or replace drywall, flooring and trim to restore your property to its original state.
Signs You Need Water Damage Inspection
- Stains or water marks on ceilings, walls, or baseboards
- Musty or damp odors in rooms or closets
- Peeling paint or bubbling wallpaper
- Warped, buckled, or soft spots in flooring
- Visible mold or mildew growth
- Unexplained increase in your water bill
- Sounds of dripping or running water behind walls
- Persistent damp carpet or wet spots
IICRC-Certified Water Damage Restoration Experts in Vancouver
All Novaco Restoration technicians hold IICRC (Institute of Inspection, Cleaning and Restoration Certification) credentials. That means we:
- Follow industry-approved standards for water extraction and structural drying
- Use moisture meters and thermal imaging to locate hidden water and track drying progress
- Apply antimicrobial treatments safely to prevent mold growth
- Document every step with photos and detailed reports for your insurer
- Stay up-to-date on the latest restoration techniques through ongoing IICRC training
Common Causes of Water Damage
- Kitchen or bathroom leaks
- Broken pipes or plumbing failures
- Appliance overflows (washer, dishwasher, water heater)
- Basement flooding from heavy rains or sewer backup
- Roof leaks and poor drainage
What Do We Do When We Arrive?
We follow a structured, proven process to make sure your property is safely restored:
- Assessment & Inspection – We locate the source and assess the full extent of damage.
- Water Removal – Industrial pumps and vacuums extract all standing water.
- Drying & Dehumidification – We remove hidden moisture with professional-grade equipment.
- Sanitization – We clean and disinfect affected areas to prevent mold and bacteria.
- Restoration – Damaged drywall, flooring or insulation is repaired or replaced as needed.
Every step is carefully managed to deliver complete restoration and water damage repair that lasts.
Customer Success Story
“I woke up to a flooded basement after a broken water line. Novaco Restoration was at my home within 45 minutes, had all the water out by lunchtime and fully restored my family room in two days. They handled my insurance paperwork too couldn’t have asked for better service!”
FAQ
What should I do immediately after water damage?
Stop the source of water if you can, turn off electrical breakers in the affected area and call Novaco Restoration right away at 604 400 4800. Early intervention reduces damage and cost.
How long does the restoration take?
Most residential jobs take 2 to 5 days to complete. We’ll give you a tailored timeline after our initial assessment and keep you informed every step of the way.
Will my homeowner’s insurance cover the cost?
In many cases, yes. We’ll document all damage, generate an accurate estimate and liaise with your insurer on your behalf to maximize coverage.
Can you handle mold prevention?
Absolutely. Our drying equipment and antimicrobial treatments eliminate the conditions mold needs to grow. If mold is already present, we offer full mold remediation services.
Ready for Fast, Reliable Water Damage Restoration?
Don’t wait every hour counts. Call Novaco Restoration now at 604 400 4800 for immediate assistance and a free, no-obligation estimate.
